Frequently Asked Questions

Question 1: How long do I get access to the course?

You will have six months of access to the course from the date of enrolment. This allows you to revisit modules, videos, and activities as often as you like during this period, ensuring you can refresh your learning and apply it effectively.

Question 2: What should I expect with the course?

Our courses are designed to provide a comprehensive, engaging, and practical learning experience.

Here's what you'll get:

Premium video content: Professionally produced videos that break down key concepts in a clear and concise manner.

Knowledge checks: Interactive activities to test your understanding and reinforce learning as you progress.

Interactive case study: A hands-on scenario set in a fictitious government department, allowing you to apply what you’ve learned to real-world challenges.

Implementation kit: Downloadable resources, including templates and checklists, to help you put your learning into action on the job.

This combination ensures you're equipped with both the knowledge and the tools to implement meaningful change in your workplace.

Question 3: How does an individual enrol?

Individual enrolment is quick and easy. Simply navigate to the course page, click the "Enrol Now" button, and follow the prompts to complete your registration. Once registered, you’ll receive an email with instructions to start the course.

Question 4: How can a public sector agency enrol?

If your agency wants to enrol multiple participants, please contact us directly via our Contact page to discuss tailored training options. We’ll guide you through the process and provide a custom solution to meet your agency's needs.

Question 5: Can I see a demo?

Absolutely! We offer a one-click demo of the "Managing Uncertainty" course. No registration is required—just click the "Launch Demo" link on our homepage to explore a sample of the course content.

Question 6: How long does it take to complete the course?

Including the implementation kit, the expected total time is approximately 35 hours.

4.5 hours: This includes premium video content, knowledge checks, and the interactive case study to help participants understand and explore key strategies, tools, and techniques.

30 hours: Dedicated to on-the-job activities in the implementation kit, which allow participants to apply, reflect, and improve, delivering an immediate impact in their workplace.

Participants will have six months of access to the course materials, enabling them to revisit the videos, activities, and implementation resources as needed. This flexibility allows for thoughtful progression through the content at their own pace, encouraging learners to revisit topics, refine their understanding, and continuously improve over time.

Question 7: Do you collect or track participant data?

We respect the privacy of our participants and are committed to protecting their data. We do not collect or track participant information or activity within the course. For more details, you can refer to our Privacy Policy and Data Policy, which outline our approach to ensuring participant confidentiality.