Website Terms of Use

[Last updated November 2024]

1. The business that provides this website and other services

1.1 These terms apply to our website https://www.stratusdigital.com.au, any related websites, blogs, applications, training sessions, courses, and/or social media pages (collectively called our “services”). When we refer to “our website”, we mean all websites, including this one, that are owned and operated by us.

1.2 When you read words that refer to “us”, “our” or “we”, it means Stratus Digital [ACN 682557688] and the words “you”, “user” or “your” means you, the person or business who is using our website and any additional features. You can contact us on the details provided. Our website can also include all forms of digital media and expression, such as social media pages, platforms, email communications, blogs, images or information published on our website.

1.3 By using our services or our website, you are agreeing to be automatically bound by these terms and conditions and our privacy policy. These collectively form our “terms” with you.

1.4 We encourage you to carefully read and understand these terms before using our website. If you do not agree with these terms, your remedy is to stop using our website, or any other services provided by Stratus Digital.

2. Entire agreement

2.1 These terms and conditions, together with any other relevant policy, disclaimer or legal style document made available on our website, constitute the entire agreement between you and us with respect to our services, unless stated otherwise.
2.2 We may update our terms and conditions from time to time and the new provisions will apply from the date they are updated by notice on our website. You will need to regularly check here for any updates as we will not notify you automatically. The new provisions will apply from the date they are updated.

3. Feedback, queries or complaints

3.1 If you have any questions, please contact us in writing using the contact details below and we will usually respond to all enquiries within fourteen (14) business days. Contact us: Stratus Digital [ACN 682557688 | ABN 81682557688] info@stratusdigital.com.au, 19 Stratus Place Calamvale, Qld, 4116

3.2 We welcome the opportunity to talk with you and address any of your concerns. We look forward to providing you with an enjoyable experience and we appreciate your understanding whilst we investigate your queries.

4. No unlawful or prohibited use

4.1 As a condition of your use of this website, you warrant that you will not use our website for any purpose that is unlawful or prohibited by these terms and conditions. You may not use our website in any manner which could damage, disable, overburden, or impair this website or interfere with any other party's use and enjoyment of our website. You agree not to hack into areas of our website that are not intentionally made available to you.

4.2 You expressly agree not to:
a) modify, copy, imitate, prepare derivative modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on our website;
b) remove any copyright or other proprietary notations from any materials and software on our website;
c) transfer or share the materials to another person or “mirror” the materials on any other server;
d) knowingly or negligently use our website or any of its associated services in a way that abuses or disrupts our networks or any other services Stratus Digital provides;
e) use our website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
f) use our website or its associated services in violation of any applicable laws or regulations;
g) use our website in conjunction with sending unauthorised advertising or spam;
h) harvest, collect, or gather user data without the user’s consent;
i) use our website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties; or
j) use our website as a lead generation tool for the benefit of your own business, or to manufacture “lists” in order to help your own business.

5. What We Do Not Do

5.1 We do not offer change of mind refunds, discounts, or credits.
5.2 We do not warrant, either express or implied, that the use of our services will result in increased profits, improved success, or any specific business outcomes. We aim to equip leaders with the tools they need to navigate and lead transformational change, increasing productivity across the relevant government sectors, but you are ultimately responsible for growing and developing your business, brand, and reach.

6. How We Work

6.1 Consultation and Demonstration - Prior to purchasing our services, you may schedule a consultation to discuss your needs and view a demonstration of the services offered. This process allows you to make an informed decision about the suitability of our services for your purposes.
6.2 Purchase of Services - After the consultation and demo, you can purchase our services through our website. Detailed instructions for the purchase process will be provided during the consultation and will be available on our website.
6.3 Access Period - Upon payment for the relevant services, you will be granted access to the services for a period of six (6) months from the date of purchase. During this period, you will have unlimited access to complete the services.
6.4 PIN and Access Link - Upon successful purchase of our services, you will receive a unique link and a Personal Identification Number (“PIN”) via email. This link and PIN will provide you with the necessary access to the services for the entire six (6) month access period.
6.5 Unlimited Access - The provided link and PIN entitle you to unlimited usage of the services within the six (6) month period. It is your responsibility to ensure the confidentiality of the PIN to prevent unauthorised access.
6.6 If you make an enquiry on our website using third party authentication (such as through Facebook or Google login) you give us access to some of your personal information included on those platforms and consent to our use of that information. Please consider this personal information before you select this option.
6.7 We reserve the right to suspend or terminate our services if we believe that you are in breach of any of these terms and conditions.
6.8 We are not responsible for the actions or comments of other users. While under no obligation to do so, we reserve the right to moderate our social media accounts and remove or suspend users that so not comply with these rules. We also reserve the right to turn off commenting on our social media accounts if we deem it appropriate to do so.
6.9 You may use your PIN and Access Link on more than one device. If we suspect you have shared your PIN and Access Link with another person, your account may be temporarily suspended or blocked while we investigate. If, as a result of our investigation, we reasonably determine you are in breach of these terms, without limiting any other rights we may have, we reserve the right to terminate our services with no refund and prohibit you from opening a new account.
6.10 You are solely responsible for securing and protecting your PIN and Access Link and may be liable for any loss to us or third parties caused as a result of any unauthorised use of your PIN and Access Link, whether by an authorised person or not.

7. Payments and refunds

7.1 Prices for our services are subject to change without notice and access for new users may be discontinued or modified at any time.
7.2 We accept one-off and recurring payments either by way of direct bank transfer to our nominated bank account or via secure third-party payment gateways such as Stripe. Payments are handled by Stratus Digital. We do not keep your payment details.
7.3 Access to our services is granted upon receipt of payment.
7.4 Access to our services is granted upon receipt of payment. Payments for our services are non-refundable except in accordance with the Australian Consumer Law Consumer Guarantees. Refunds are not available for change of mind.
7.5 In accordance with Australian Consumer Law Consumer Guarantees, you may be eligible for a refund in the following instances:
a) the product has a major fault that would have prevented a reasonable consumer from purchasing the product if they had known about the fault.
b) the product is significantly different from the sample or description provided.
c) the product is unfit for its intended purpose, and this defect cannot be easily remedied.
d) the product does not match the quality, state or condition that was explicitly promised.
7.6 In instances of a minor fault, we will endeavour to repair the fault or offer a replacement. If the issue cannot be fixed within a reasonable time, you may choose between a replacement, refund, or compensation.
7.7 Refunds will be processed using the original payment method.
7.8 To request a refund, please contact us within seven (7) business days of discovering the fault, providing proof of purchase and detailed information regarding the issue.

8. Copyright, Trademarks and other Intellectual Property

8.1 Stratus Digital owns the intellectual property rights in the contents of this website or has permission to use or display the material on this website. You may not use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements or other works, promote, create derivative works, or in any way exploit or allow others to exploit any of our website content in whole or in part except as expressly authorised by us.
8.2 By using our services, we grant you a license to access our services. This does not constitute a transfer of title. This license will automatically terminate six (6) months after date of purchase of our services, or if you violate any of these restrictions or our terms and may be terminated by Stratus Digital at any time.
8.3 Images and material posted on this website by third parties are the responsibility of those third parties and may be subject to copyright. You must seek permission from the third party before using any of their content.
8.4 Permission: If material is made available for you to do so, you may access, download, or print material from the website for your personal use only. Sharing without prior permission is expressly prohibited. You are not permitted to use our copyright material for commercial profit of any sort. This means you cannot resell our services or copyright material without our express written permission. You agree not to change or delete any copyright or proprietary notice from materials downloaded from this website or any site accessible through this website.
8.5 Except as otherwise expressly granted to you in writing, we do not grant you any other express or implied right or license to our website content or our intellectual property.
9. Copyright infringement
9.1 The names of businesses, business logos, images, products and descriptions posted on our website by third parties are the responsibility of those third parties and may be subject to trademark or copyright. You must seek permission from the third party before using any of their content, logos or images.
9.2 If you believe that there is material on our website that infringes third party intellectual property rights, please contact us with sufficient information to enable us to determine who is the owner of the intellectual property. If we form the reasonable belief that there has been an infringement, then we will remove it from our website.
9.3 Be aware that you may be subject to liability if you knowingly make any misrepresentations when providing information to us.
10. Testimonials
10.1 We may publish testimonials on our website about our services or about your experiences using our businesses’ products and services, at our discretion, to promote our services.
10.2 You agree that we can publish your star rating and/or testimonial about a product or service you have enjoyed, without renumeration or reward. Your testimonial may include your name and the month and year of testimonial posting.
11. Security
11.1 While we use our best endeavours to maintain the security of our website, we do not guarantee the security of our services and its content. We disclaim all liability for any computer virus or technological problems that we do not intentionally cause or that are beyond our control. You are encouraged to install and maintain up-to-date security software on your computer.
11.2 Continuous accessibility to our website is dependent upon third party services. As a result, the website may be inaccessible from time to time.

12. Limitation of liability

12.1 Our website and the material published on and accessed through our website are provided on an ‘”as is” basis. To the extent permitted by law, Stratus Digital makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, ﬁtness for a particular purpose, or non-infringement of intellectual property, or other violation of rights. The content of our website may include errors such as typographic or photographic errors and we do not warrant that any information is accurate, complete or up to date.
12.2 Stratus Digital or its suppliers will not under any circumstances be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use our website or the materials on our website, even if Stratus Digital or an authorised representative has been notiﬁed, orally or in writing, of the possibility of such damage.
12.3 In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of proﬁt, loss of beneﬁt, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
12.4 We will not be liable to you or any other person or entity for any damages whatsoever arising as a result of your use of our website in any way, subject to the requirements of Australian Consumer Law. Where warranties are implied by law, you acknowledge and agree that the total aggregate liability to us is limited to the greater of the amount we have received in payment from you in the six (6) months immediately preceding the claim, or one hundred dollars ($100.00 AUD) only. This limitation of liability applies to the fullest extent permitted by law and shall survive any termination or expiration of this agreement or your use of our website or the services found on our website.

13. Accuracy of Materials

13.1 The materials appearing on our website are not comprehensive and are for general information purposes only. Stratus Digital does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on our website, or otherwise relating to such materials or on any resources linked to our website.

14. Indemnity

14.1 You agree to indemnify and defend us from any claims, damages, liabilities, costs, or expenses (including without limitation court costs, collection costs, and reasonable legal fees) related to:
a) your use of products or services included or advertised on our website
b) your unauthorised use of this website, or products or services included or advertised on this website
c) your breach of these terms and conditions

15. General Disclaimer

15.1 The material published on or accessed through our website, including suggestions and techniques, is educational in nature and is provided only as general information and is not professional advice.
15.2 You are responsible for your own actions in using, or failing to use, any information contained on our website. Our services are provided for your support. It is your choice what you do with the material we provide you with.
15.3 You acknowledge and agree that we are not a Registered Training Organisation (RTO) within Australia or any other jurisdiction. Our services and courses are offered for general educational and informational purposes only and are not accredited or recognised by any official government or educational body. As such, we do not provide nationally recognised training or qualifications upon completion of our courses.
15.4 You further acknowledge that it is your responsibility to seek appropriate professional or accredited training if required for your specific needs or industry compliance.

16. Links Disclaimer

16.1 Stratus Digital has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. Your decision to visit any Linked Site remains your responsibility. We are not responsible for any form of transmission received from any Linked Site. Links are provided to you only as a convenience, and the inclusion of any link does not imply endorsement, approval, or control by Stratus Digital of the site. Use of any Linked Site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

17. Promoted Services Disclaimer

17.1 If we promote third party products or services via our website it may be because they have provided sponsorship, donations or supported us in some way. You must exercise your own judgment based upon your own personal circumstances before purchasing third party products or services.

18. Applicable law

18.1 This agreement is governed by the laws of Queensland, Australia and you consent to the exclusive jurisdiction and venue of courts in that State or the Federal Courts within Australia, in all disputes arising out of or relating to the use of our website.

19. Relationship

19.1 You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of this agreement or use of our website.
19.2 Our performance of this agreement is subject to existing laws and legal process. Nothing contained in this agreement can be used to inhibit our right to comply with governmental, court and law enforcement requests or requirements relating to your use of this website, or with regard to information provided to or gathered by us with respect to your use.

20. Severance

20.1 If any part of these terms and conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms and conditions will continue in effect.